Privacy Policy

Effective October 24, 2026

This Privacy Policy explains how Soto Boxing Training LLC ("Soto Boxing", "we", "us") collects, uses and shares information when you use our member app and online services — free-trial requests, sign-up, class booking, waivers and payments — and when you receive emails or text messages from us.

1. Information we collect

Information you give us

Your name, email address, mobile phone number, date of birth and address.
Emergency contact details and household members you sign up, such as your children.
Waiver signatures and any health or injury information you choose to share on a waiver or form.
Messages you send us and your communication preferences.

Information created when you use our services

Your membership plan, class bookings, waitlist entries, check-ins and attendance.
Purchases and invoices.
Whether you have opted in to, or out of, emails and text messages.

Payment information

Card payments are processed by our payment processor, Stripe. We never receive or store your full card number. We keep a reference to your saved card, with its brand, last four digits and expiry date, so you can see which card is on file.

Device and usage information

When you use the app we receive your IP address, browser and device type, and log data. We use browser storage to keep you signed in. We do not use advertising cookies.

2. How we use your information

To run your membership: bookings, check-in, waivers, billing and account support.
To process payments and send receipts.
To send account notifications, such as waiver signing links, booking and waitlist confirmations, class reminders and payment notices.
With your consent, to send occasional news and offers about classes and memberships by email, or by text if you separately agreed to promotional texts.
To keep our gym safe, to keep waiver and attendance records, and to meet our legal, tax and insurance obligations.
To prevent fraud and abuse and to improve our services.

3. Text messages (SMS)

We send text messages only to people who have opted in. Account texts and promotional texts each have their own optional box on our free-trial and sign-up forms, and their own switch in the app's settings, and agreeing to one never signs you up for the other. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Our SMS Terms have the full details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or the delivery of our text messages, is permitted. All other categories of sharing in this policy exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How we share information

We do not sell your personal information. We share it only:

With service providers who run parts of our service for us and may use the information only to provide that service: payment processing (Stripe), text-message delivery (Twilio), email delivery, and hosting.
For legal reasons, when the law requires it or to protect the safety, rights or property of our members, staff or others.
In a business transfer, if the gym is sold or merged, subject to this policy.
With your consent.

5. How long we keep information

We keep membership, payment, attendance, waiver and message records while your account is active. After that we keep them for as long as we need them for legal, tax, insurance and dispute purposes. If you opt out of messages, we keep a record of the opt-out so we can honor it.

6. Your choices

You can view and update your details in the app, or ask us to.
You can unsubscribe from marketing emails with the link in any email.
You can stop text messages by replying STOP, or turn them off in the app's settings.
You can ask us to access, correct or delete your information. We will do so where the law allows, apart from records we must keep for legal reasons. To close your account, see Delete your account.

7. Children

Members under 18 must be signed up by a parent or guardian, who provides their information and consents on their behalf. We do not knowingly collect information directly from children under 13.

8. Security

We use reasonable administrative, technical and physical safeguards, and we encrypt information in transit. No system is perfectly secure, so we cannot guarantee absolute security.

9. Nevada residents

We do not sell covered information as defined in Nevada law (NRS 603A). You may still send us a request to opt out of any future sale using the contact details below.

10. Changes to this policy

We may update this policy from time to time. We will post the new version on this page with a new effective date, and we will tell you about material changes.

11. Contact us

Soto Boxing Training LLC
87 Japonica Ave, Las Vegas, NV 89183
Phone: (702) 754-0024
Website: sotoboxing.com