Delete your account

Effective October 29, 2026

This page explains how to delete your member account with Soto Boxing Training LLC ("Soto Boxing", "we", "us"), whether you use the Soto Boxing app for iPhone and Android or the member web app at app.sotoboxing.com. It applies to every account, including those created for household members such as your children.

1. How to request deletion

You can ask in any of these ways. You do not need to give a reason.

In the Soto Boxing app: open More → Settings, tap Delete my account, then confirm with Request deletion. You can withdraw the request from the same screen until we have acted on it.
By email: write to contact@sotoboxing.com from the email address on your account, with the subject "Delete my account". If you write from a different address we will ask you to confirm your identity first.
In person: ask at the front desk, 87 Japonica Ave, Las Vegas, NV 89183.

2. What happens next

A member of our staff reviews every request. We will contact you if your membership is still active or there is an open balance, so it can be closed or settled first. Once the request is approved we close the account and remove your personal details as described below. We aim to complete this within 30 days of your request, and we will confirm by email when it is done. After that you will no longer be able to sign in, and your bookings and saved payment method are gone.

3. What we delete

Your name, email address, mobile phone number, postal address and date of birth.
Your profile photo, emergency contacts and household links.
Your login credentials, notification preferences and the device tokens used for push notifications.
Your saved payment method on file with us.

4. What we keep, and for how long

Some records must be kept even after an account is deleted. They are detached from your name and contact details and kept only as long as the law requires:

Invoices, payments and refunds — tax and accounting rules.
Signed waivers and attendance records — liability and insurance requirements.
Your opt-out from emails or text messages — so we never contact you again by mistake.

Our Privacy Policy describes these retention periods in more detail.

5. Deleting some of your data without closing the account

You can keep your membership and still have specific information removed:

Update or remove details such as your address, photo or emergency contact yourself in the app, under Profile.
Unsubscribe from marketing emails with the link in any email, and stop text messages by replying STOP or turning them off under Settings.
For anything else — for example a health note on a waiver, a household member you added, or a saved payment method — email contact@sotoboxing.com from the email address on your account and tell us what you want removed. We handle these requests the same way as account deletion: a staff member reviews them, we remove what you asked for unless the law requires us to keep it, and we confirm by email within 30 days.

6. Contact us

Soto Boxing Training LLC
87 Japonica Ave, Las Vegas, NV 89183
Phone: (702) 754-0024
Email: contact@sotoboxing.com
Website: sotoboxing.com